Accessibility arrangements by Teva

Teva makes its best efforts and invests many resources in order to provide all our customers with an equal, respectable, accessible and professional service. In accordance with the Equality Act 2010 and the regulations that have been implemented under it, considerable effort and resources are invested in making the necessary accessibility adjustments that will enable a person with disabilities to receive the services provided to all clients independently and equitably.

Building Accessibility Arrangements:

Our Company's offices are not open to the public. It is possible to contact us through our digital channels. In addition, all of our sites are fully accessible in accordance with the law.

Accessible Customer Service:

You may contact us through the details provided in the “Contact Us” page of this website, or by using the email detailed below.

Accessibility of Internet Website:

An accessible website is one that allows people with disabilities as well as the elderly to browse with the same level of efficiency and enjoyment as all users. 

Teva believes in and operates to advance equal opportunities on the internet for people with diverse disabilities and people using assistive technology for usage of a computer.

Website Accessibility Information:

This site meets the requirements of the Equality Act 2010.

Accessibility adjustments were made according to the recommendations of the Web Content Accessibility Guidelines (WCAG) 2.1 for online content accessibility at AA level and International Document 0.

Online testing checked for the highest compatibility for a Chrome browser.

The site provides a semantic structure for assistive technologies and support for the customisable keyboard usage pattern with the arrow keys, Enter and Esc to exit from menus and windows.

The site is periodically optimised for display in common browsers and mobile phone use.

For the best browsing experience with screen reading software, we recommend using the latest NVDA (NonVisual Desktop Access) software.

Documents or videos uploaded to the site before October 2017 may not be fully accessible. If you come across such a document or video, you can contact the accessibility coordinator and we will make sure to make the information accessible.

Accessible format - The Company provides its customers with the opportunity to obtain information in accessible formats. The accessibility of information is free of charge and is intended for people with disabilities. Accessibility inquiries and information can be addressed to the accessibility coordinator of the Company whose details appear further below in this accessibility statement.

Accessibility consulting is being provided by A2Z Accessibility and Internet Marketing

Accessibility Requests and Suggestions for Accessibility Improvements

It should be noted that we continue our efforts to improve the accessibility of the Company as part of our commitment to enable the entire population, including people with disabilities, to receive the most accessible service.

If you encounter any accessibility problem or malfunction, we will be happy if you let us know and we will make every effort to find a suitable solution for you and address the malfunction as soon as possible.

Contact the Accessibility Coordinator at Teva:

Email: Rina.Gargi-Heinsdorf@teva.co.il

Publication of the Accessibility Statement:

The accessibility statement was updated on: 01 September 2020